Frequently Asked Questions
How do you determine which tier is right for us?
Every engagement starts with a free discovery call. We assess your current AI maturity, team size, and goals to recommend the right starting point. Most companies begin with the AI Audit to identify quick wins before committing to a larger build.
What if we're not sure AI is right for our business?
The AI Audit is designed exactly for this. It's a low-risk way to get a clear picture of where AI can create real ROI — and where it can't. We'll give you an honest assessment, even if that means AI isn't the right fit right now.
Do you offer payment plans?
Yes. For the Operations Build and Business Unit tiers, we offer milestone-based billing. Typically 40% at kickoff, 30% at midpoint, and 30% at delivery. We'll discuss the structure that works best during your discovery call.
What happens after the engagement ends?
Each tier includes post-engagement support (from 1 week for Audit to 90 days for Business Unit). For ongoing optimization, we offer retainer arrangements starting at $3,000/month. Most clients find the systems we build run effectively on their own.
How is OneCloud Ai different from hiring an AI consultant?
We're operators, not advisors. We don't hand you a slide deck and leave — we build the systems, train your team, and stick around until it works. Our focus is measurable business outcomes, not theoretical AI strategy.